A service for patients, families, carers and staff. When you need advice, have concerns, or don't know where to turn PALS will:

- offer advice and support
- help sort out problems quickly
- assist with any problems relating to language or disability
- provide information about health services
- listen to concerns, suggestions and queries
- point you in the right direction
- explain how to make a formal complaint or provide - leaflets explaining the process
- signpost external advocacy, if required
- explain how you may access your medical records.

Open All Year